These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website located at https://jetmasterusa.com (together or individually “Service”) operated by New Joules Engineering North America, Inc. (“The Company”) and Jetmaster or Jetmaster USA (“The Product”)

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound by them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at info@jetmasterusa.com so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.


By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at info@jetmasterusa.com.


If you wish to purchase any of the “product” or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

We may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.


Any promotions (“Promotions”) made available through the Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable terms and conditions.


We may use third-party Service Providers to monitor and analyze the use of our Service.


Our Service may contain links to third party web sites or services that are not owned or controlled by New Joules Engineering North America, Inc. (“The Company”)

“The Company” has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party web sites or services.

We strongly advise you to read the terms of service and privacy policies of any third-party web sites or services that you visit.


Except as prohibited by law, you will hold us and our officers, directors, employees, and agents harmless for any indirect, punitive, special, incidental, or consequential damage, however it arises (including attorneys’ fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted), whether in an action of contract, negligence, or other tortious action, or arising out of or in connection with this agreement, including without limitation any claim for personal injury or property damage, arising from this agreement and any violation by you of any federal, state, or local laws, statutes, rules, or regulations, even if The Company has been previously advised of the possibility of such damage. Except as prohibited by law, if there is liability found on the part of Company, it will be limited to the amount paid for the products and/or services, and under no circumstances will there be consequential or punitive damages. Some states do not allow the exclusion or limitation of punitive, incidental or consequential damages, so the prior limitation or exclusion may not apply to you.

All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


Due to the very nature of Fireplaces, Combustion Stoves, Stoves, Barbeques, Grills, Furnace, Chimneys and or any heart for burning wood or coal product  in general, and ancillary related items, which are implicitly and expressly dangerous, unless utilized within very specific parameters, the Company, New Joules Engineering North America, Inc., as a company, its employees, staff or affiliate’s accept no responsibility arising from or in respect of any harm, howsoever or from whatsoever cause arising, in respect of any damage/injury/suffering whatsoever, occurring to any person or thing, whether of a corporeal, incorporeal or injurious nature, the meaning of which words shall be given the maximum and widest definition (hereinafter referred to as “harm”), and arising from the incorrect use, abuse, placement of items or equipment of the Company, including any hearth for burning wood or coal manufactured or supplied by the Company or any ancillary or extraneous parts in which or to which such wood or coal burning product may be installed. This general disclaimer further extends to all or any persons, including the public at large, who may be in the proximity of, or in the presence of any person, happening or incident, of whatsoever nature, or from whatsoever cause arising, and which may lead, directly or indirectly, to harm to such person or property, and in respect of which such parties, including the public at large, hereby expressly waive and abandon all or any claims, actual or perceived, of whatsoever nature and from whatsoever cause arising, in respect of any harm, whether direct or indirect, including any consequential harm arising therefrom, or from the presence of and/or utilization of any items, product or service supplied by the Company. The onus and thus liability remains on the customer/purchaser/end user/installer to ensure that the installation of product(s) complies with the specific destination local building and fire codes.


These Terms shall be governed and construed in accordance with the laws of United States, which governing law applies to agreement without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.


We reserve the right to withdraw or amend the Product, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may update the Product, its design and its price.


We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.


Please refer to the product specific brochure


By using Service or other services provided by us, you acknowledge that you have read these Terms of Service and agree to be bound by them.


Please send your feedback, comments, requests for technical support by email: info@Jetmasterusa.com